25,000+ Remote Customer Service jobs in United States 1,859 new

Aside from being technology proficient, a remote customer service agent may be required to have very specific technology, depending on the employer’s needs. Sutherland is a worldwide process transformation company with more than 60 global operation centers, over 120 clients, and 38,000 employees in 19 countries. It helps customers improve automated customer experiences by providing customer-facing services, back-office solutions, and technology-enabled services. Randstad is a global staffing agency and HR services provider offering permanent, temporary, and outsourced staffing services and a range of HR solutions. Randstad works with clients in several industries, including finance and accounting, engineering, healthcare, IT, human resources, legal, manufacturing, life sciences, and logistics.

remote customer service

These are great starting points that list thousands of remote customer service roles. Remote work has become so common that you can now select remote or on-site work from a drop-down menu in your search. Customer service positions vary in requirements, but generally, they are entry-level positions requiring few qualifications and minimal experience. Below is a rundown of the credentials you need to gain a remote customer service position. Interested in finding a job as a remote customer service agent? Check our job board for open customer service positions.

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A recent survey by Upwork shows that remote workers save an average of 51 minutes per day by not commuting and saving 18.38 cents per mile by not driving to work [1]. If so, talk to your manager about making your position remote. Be ready with positive reasons for making the switch, and demonstrate how it can remote customer service benefit the company. Show that you’ve thought it through and have the necessary equipment to do your job. You can also suggest ways of staying in touch with your team and the systems you need to perform your customer service role remotely. Consider asking your employer to test a hybrid work schedule first.

While FlexJobs offers you some job details for free, you can access the full FlexJobs board when you become a paid member. In order to get your preferred job through the SimplyHired job directory, simply submit your application online. Then wait for the recruiter to contact and guide you through the recruiting process. Simply find the job matching your experience and apply online.

Technology

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Generally, the companies that they work through connect customer service representatives with dozens of large companies. Reps get to choose the type of company they want to work with and whether to represent just one company or several. Job where you can use your people skills while working from home, one of these jobs could be the right fit for you. If your job requires you to support customers via phone, you will also need a headset.

Best Remote Customer Service Jobs In 2023 (Highest Paying)

Depending on the role level you’re applying for, you may need to demonstrate your experience. Training on the company’s specific platforms and processes is usually provided. If you’re hoping to find a job where you can use your people skills while working from home, https://remotemode.net/ one of these jobs could be the right fit for you. Customer support jobs are naturally suited to remote work since the work is mainly done via computer and phone. Freelance customer service representatives, meanwhile, can schedule themselves and work part time.

Indeed is an online recruitment platform providing you with a large job directory featuring various companies. Pink Callers is a customer service agency offering you a remote Customer Service Rockstar job. Representatives typically earn between $10 and $20 per hour. Want to work around an irregular school schedule — or small kids? We host weekly webinars covering a variety of career topics to help you with your remote job search.

Which Companies Hire for Remote, Work-from-Home Customer Service Jobs (CSR Jobs)?

Remote is an online recruitment platform offering you remote customer service representative jobs from various companies. If you’re willing to take any customer service job, you’ll have no trouble finding work. Google “remote customer service jobs” and you’ll get hundreds of thousands of hits.

remote customer service

U.S. Bank is one of the top five largest commercial banks in the United States. Bancorp, U.S. Bank offers a wide array of services, including savings and checking accounts, insurance, mortgage and refinance, investing and wealth management, and loans. Lincoln Financial Group offers financial products that help customers achieve retirement income security. The company offers annuities, life insurance, and long-term care protection. Outsourcing and consulting services include recruitment and business process outsourcing, executive search, career transition, and executive coaching.

The site also does not provide education stipends to complete required training. Pay rates range from 25 cents to 45 cents per minute, which theoretically pushes top pay to $27 hourly. However, because of the potential for significant unpaid time, you should view the hourly pay equivalents as only an estimate. TTEC hires both full-time and part-time workers to provide customer service and sales. Salary ranges from minimum wage to $20 an hour, plus benefits. However, if you’re bilingual or willing to go for supervisory positions, you can earn considerably more.

  • Remote work has become so common that you can now select remote or on-site work from a drop-down menu in your search.
  • Working for this company, you’ll be required to remotely support real estate clients across the United States and Canada.
  • Some companies may provide an allowance for using your equipment.
  • As a remote customer service agent, you’ll need access to a phone system, computer, high-speed internet, and video conferencing platforms such as Zoom.
  • Your main responsibility for the job is to troubleshoot issues and support customers with any inquiries they might have.